
Services
When you put people at the centre of your decision-making, sustainable outcomes follow.
Communications strategies, messaging and positioning
I help teams to develop simplified, accessible information and messages for complex decisions and concepts. And I help you to communicate and engage with a diverse range of internal and external stakeholders.
​
This involves strategic assessment of global risk, positioning and opportunities to develop:​
-
clear messaging
-
communications strategies and action plans
-
a wide range of written content for external audiences and mediums (online content, media management, community / stakeholder materials)
-
internal communications (newsletters, intranet copy, internal social platform content, presentations, town halls).


Stakeholder engagement
I can support you to traverse complex and regulatory stakeholder environments.
This involves:
-
stakeholder engagement strategy development, including relationship mapping and identification of stakeholder interests, issues and risks
-
active support and coaching for stakeholder engagement and negotiation – face to face, online, workshops, meetings
-
application of IAP2 engagement principles and government planning and consultation policies.
-
application of risk management frameworks for complex stakeholder contexts.
Organisational design and culture
I can help you to be deliberate about the kind of organisation and culture you want to create.
This involves:
-
deep strategic planning to define your organisational culture and essence
-
targeted, multi-faceted engagement to help teams to understand, care about and contribute to culture.
-
evaluation programs to ensure organisational culture remains fit-for-purpose.
Importantly, I can help you to simplify and communicate complex governance and structures, so people understand their role and purpose within the system.


Change, transformation and growth management with care
I can help you to protect the experience of your people during periods of rapid movement and complex change.
I can support you with:
-
development of strategic executive engagement plans, underpinned by problem solving and risk management frameworks
-
clear and implementable engagement plans for respectful team and organisational engagement.
-
Key messages and positioning for a broad spectrum of user groups.
-
support to quickly mobilize and integrate high-performing teams with a shared understanding of purpose, culture and values.
-
development of internal communications strategies to build / rebuild a shared identify and language and celebrate wins during a dynamic period of change.
-
application of legislative requirements around change and consultation with employees and workforce.
-
facilitation and coaching to help your leaders and teams to fully engage in and own the change management process.
-
getting the foundations and systems in place with Management Plan development, delivery, review, monitoring and auditing.
Diversity and inclusion – an ongoing evolution
Diversity and inclusion in the workplace are the responsibility of everyone. I can help you to turn good intentions into action and keep pace with community expectations.
This involves:
-
development of evidence-based, purposeful diversity and inclusion action plans mapped to organisational / project requirements and targets and directly linked to organisational culture goals
-
development of engagement programs with leaders, decisionmakers and hiring managers to identify and incorporate social procurement outcomes through hiring decisions and procurement systems
-
application of government social procurement requirements, including the Local Jobs First policy, Major Project Skills Guarantee (MPSG), the Aboriginal Employment Target (AET) and the Building Equality Policy (BEP)
-
strategies to engage the supply chain to deliver on diversity goals
-
development of messaging and story-telling to shape and celebrate a diverse and inclusive culture, and share your successes broadly.


Project governance, mobilisation and procurement support
Prioritise your people, and the work will follow. I can help you to build strong, productive relationships and team culture while you are winning work.
This includes:
-
support to quickly mobilise high-performing bid teams with a shared understanding of purpose, culture and values
-
development of bid team internal communications strategy to build a shared identify and language and celebrate wins during a dynamic period
-
bid strategy and writing, including win themes that bring people to the forefront of your solutions
-
development and review of People Strategy, Social Procurement and Stakeholder Management returnable schedules
-
getting the foundations and systems in place with Management Plan development, delivery, review, monitoring and audit.

